Wastecollection

Tuesday, May 5, 2026 northsomerset recycling chatbot wastecollection council digitalservices customerservice missedcollections virtualassistant community

North Somerset Council has confirmed that its recycling chatbot is functioning correctly and providing accurate information to residents. This statement follows concerns raised at a recent council meeting where a councillor … Read More

Tuesday, April 28, 2026 northsomerset recycling chatbot wastecollection council virtualassistant bincollection customerservice publicfeedback softplastics

North Somerset Council is currently investigating concerns that its recycling chatbot, the Virtual Assistant, has been providing incorrect bin collection information to residents. This chatbot is one of several ways residents … Read More

Monday, June 23, 2025 glastonbury somerset recycling wastecollection traffic festival bincollections mendip a361 council

In anticipation of heavy traffic caused by the upcoming Glastonbury Festival, Somerset Council has announced that recycling and rubbish collections will start at 6am in the eastern region of Somerset. This adjustment aims to … Read More

Monday, June 9, 2025 recycling softplastics crisppackets northsomerset wastecollection sustainability environment kerbside recyclingservice plasticbags

North Somerset residents can now recycle crisp packets and other soft plastics directly with their kerbside collection. North Somerset Council has become one of the first in the UK to introduce district-wide collection of … Read More

Monday, June 9, 2025 northsomerset recycling wastecollection softplastics sustainability environment blackbin publicconsultation wastepolicy localgovernment

Starting Monday, June 9, North Somerset Council has implemented a new waste collection schedule, reducing black bin (general waste) pickups to once every three weeks instead of every two. Recycling collections will continue … Read More