Wetherspoon Apologises After Blind Customer with Guide Dog Asked to Leave Pub Tuesday, March 10, 2026 wetherspoon guidedog discrimination accessibility equalityact blindness customerservice disabilityrights assistancedogs legalrights Wetherspoon has issued an apology following an incident where a blind customer, Tom Gray, was asked to leave a pub alongside his guide dog. Tom, 36, from Midsomer Norton, was celebrating his daughter’s 16th birthday at The … Read More
Lloyds Bank Addresses Payment Block and Customer Concerns Over Charges Tuesday, February 24, 2026 lloyds banking payments security customerservice transaction fees charges customerfeedback support Lloyds Bank has provided a detailed explanation of its process for blocking customer transactions after a customer reported an inability to transfer funds from their account. The issue surfaced when a customer attempted to … Read More
Village Besieged by Abandoned Evri Parcels Amid Courier Controversy Thursday, January 15, 2026 evri parcels delivery somerset bathford courier complaints parcel-dumping community customerservice Residents of Bathford, a quiet village in Somerset just three miles from Bath, have found themselves frustrated by a recurring issue involving abandoned parcels. For the past week, locals report that an Evri courier has … Read More
Somerset MP and Residents Raise Concerns Over Evri Delivery Failures Wednesday, December 17, 2025 evri somerset deliveries parcels hermes mps courier logistics customerservice investigation As the Christmas season draws near, concerns have intensified over what Somerset residents and their local MPs describe as “widespread delivery failures” by parcel service Evri. The delivery company, part of the … Read More
Evri Faces Criticism Over Delivery Failures in Somerset Ahead of Christmas Wednesday, December 17, 2025 evri somerset delivery parcels christmas logistics customerservice couriers failures investigation In the lead-up to the busy Christmas season, Somerset residents have voiced growing frustration with Evri over widespread delivery failures. Complaints have flooded social media, alleging that parcels are either arriving late … Read More
Lib Dems Demand Pensioner Helpline Amid HMRC Call Handling Crisis Tuesday, November 4, 2025 hmrc tax pensioners customerservice libdems helpline calls incometax personalallowance support The MP for Taunton and Wellington, Gideon Amos, has called for the introduction of a dedicated helpline for pensioners, following alarming new data revealing that more than 80 million calls to HM Revenue & Customs (HMRC) … Read More