Wetherspoon Apologizes After Blind Customer and Guide Dog Were Asked to Leave Pub Tuesday, March 10, 2026 disability guide-dog accessibility wetherspoon discrimination equalityact blindness training customer-service apology Wetherspoon has issued an apology after a blind customer, Tom Gray, 36, was reportedly escorted out of The Palladium Electric pub in Midsomer Norton along with his guide dog, Lulu. Tom, who is registered as severely sight … Read More
Somerset Receptionist Honoured as the Best Veterinary Front-of-House in the UK Sunday, October 5, 2025 veterinary receptionist award recognition quantock customer service team leadership healthcare client care solihull Kayla Gibbard, a receptionist at Quantock Veterinary Hospital, has been named British Veterinary Receptionist of the Year by the British Veterinary Receptionist Association. This prestigious award recognises the dedication … Read More
The Aztec West Hotel and Spa: A Hidden Gem for Mother's Day Saturday, March 29, 2025 spa somerset mother's day aztec west treatment temple spa relaxation customer service tranquil massage On a recent visit to the Aztec West Hotel and Spa near Somerset, I approached the experience with an open mind, intentionally avoiding any preconceived notions. While the initial parking cost raised eyebrows, it was later … Read More