Shoplifting has reached alarming levels across the UK, and Somerset’s high streets—with their abundance of independent shops—are bearing the brunt of this crisis. Over the past ten months, there have been more than 120 reported incidents in Wells alone, a historic city renowned for its charm and bustling visitor numbers.
The rise in thefts has left shop owners and employees feeling vulnerable and intimidated. Many report being fearful, as perpetrators grow increasingly brazen, sometimes even bringing along children or elderly relatives to thwart intervention. Financial losses are mounting, affecting small businesses that are vital to the local economy.
Policing resources are stretched thin, with many thefts going unsolved. Avon & Somerset Police acknowledge the severity of the issue and prioritize tackling shoplifting, but they emphasize that the root causes are deeply societal. Factors such as the ongoing cost of living crisis, addiction, and broader social challenges are driving the surge in crime. A spokesperson urged business owners to continue reporting incidents to help direct police efforts effectively.
According to research by the House of Commons Library, the national picture is troubling: in 2024-25, nearly 295,600 shoplifting cases were closed without suspects identified, a 65% increase since 2019-20. Only 19% of cases led to charges or summonses, highlighting the difficulties law enforcement faces in pursuing offenders.
In response, the Liberal Democrats in Somerset are advocating for funding to help small businesses install modern CCTV systems. Wells’ local Chamber of Commerce has also mobilized, with shop owners coordinating via WhatsApp to share images and warnings about offenders.
MP Tessa Munt has spoken out about the issue, highlighting the strain on Wells’ retailers and supporting initiatives like the Avon and Somerset Neighbourhood Guarantee aimed at reducing crime impact. She emphasizes the need for concerted action to protect shops and their staff.
While tackling shoplifting requires a multi-faceted approach addressing poverty, addiction, and social hardship, investment in security measures and community cooperation remain critical tools in protecting Somerset’s cherished independent businesses.