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South West Car Dealership Fined £200,000 After Workers Develop Disabling Condition

A South West car dealership has been fined over £200,000 following the diagnosis of a debilitating, permanent condition in two of its workers. In November 2022, two employees at Rowes Garage Ltd’s body shop in Truro, Cornwall, were diagnosed with hand-arm vibration syndrome (HAVS), a serious disorder caused by extended use of vibrating tools.

Both workers regularly used hand tools such as random-orbital sanders and reciprocating saws during car body repairs. Their prolonged exposure to vibration led to HAVS, which damages nerves, blood circulation, joints, and muscles in the hands and arms.

The Health and Safety Executive (HSE) emphasized that the risk of HAVS increases with longer daily exposure and varies between individuals. One affected employee described suffering symptoms for around eight years, experiencing fingers turning white and numbness, especially in cold and damp conditions. Over time, these symptoms worsened, making it difficult to handle small objects.

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HSE’s investigation revealed that Rowes Garage Ltd failed to implement adequate management controls to monitor employee exposure to vibration. The company lacked proper risk assessments, control measures, and did not provide workers with sufficient information, instruction, or training about the hazards associated with vibrating tools. Despite the employees reporting symptoms for years, the company did not take adequate steps to reduce their exposure.

Located at Vertu House, Fifth Avenue Business Park, Gateshead, Tyne and Wear since November 2023, Rowes Garage Ltd pleaded guilty to breaching Section 2(1) of the Health and Safety at Work etc. Act 1974. On May 8, Plymouth Magistrates’ Court fined the company £204,000 and ordered it to pay £8,099 in costs.

HSE inspector Emma O’Hara stated: “Rowes Garage Ltd exposed employees to the risks from vibrating tools over a significant period. Their failure to meet safety standards is reflected in this fine. HAVS is a serious, disabling condition, and HSE will take firm action against employers who compromise worker safety.”

The prosecution was led by HSE enforcement lawyer Jonathan Bambro and paralegal Rebecca Forman.

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