Dorset Council’s significant rent increases on kiosks at West Bay and Lyme Regis have sparked serious concerns among local business owners, who warn that these “hostile” hikes could lead to permanent closures.
Sam Hanbury, co-founder of Baboo Gelato Ltd, which operates ice cream kiosks at Weymouth, West Bay, and Lyme Regis, revealed at Thursday’s full council meeting that some rents have surged by nearly 70% since 2016. He argued that these increases are unjustified and urged the council to reconsider the recent adjustments.
Hanbury highlighted that, despite seasonal losses during the winter, the company maintains operations year-round to support the local community and tourism. However, he emphasized that rent hikes—54% in Lyme Regis and 68% in West Bay—far outpace any growth in sales across the same period.
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“These rental rises come amid rising costs: National Insurance, minimum wage, ingredient prices, and council-driven high car park fees, which have deterred visitors over the past two years,” Hanbury explained. He further criticized the council’s decision to discontinue offering long-term leases in Lyme Regis, which discourages investment in kiosk improvements.
Hanbury urged the council to recognize the kiosks’ value, describing them as vibrant and historic fixtures essential to these seaside towns. “The current aggressive rent policy threatens not only traders but also the quality, variety, and appeal of local food offerings. In West Bay, consolidation has already reduced food options significantly,” he said.
Pointing out that the operational season for these businesses is very short, Hanbury noted that during winter months, rent costs often equal total daily revenue, making sustainability impossible. “We seek fair rents that reflect economic realities—not to be seen as cash cows but as small businesses vital to Dorset’s tourism.”
He concluded with a warning: “The council’s stance appears anti-business and risks harming our beloved county.”
Responding to these concerns, Cabinet member Cllr Richard Biggs acknowledged the pressures faced by businesses and noted that the council is reviewing rent assessment models. Discussions are also underway about potentially transferring some assets to town or parish councils. He stressed the council’s legal obligation to secure the best financial returns on its properties while remaining mindful of business challenges.