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Media Plays a Central Role in Major Incidents, Police Forces Advised

The media holds a crucial role during major incidents, a senior police official has emphasized, as a groundbreaking new charter redefines the relationship between journalists and police after decades of challenges.

Spanning over two years of collaboration among leaders in policing, criminal justice, and media, the Policing and Media Charter was unveiled at the Society of Editors' ‘Future of News’ conference in London on March 17. This charter offers clear guidance to police communication teams and journalists to foster more effective cooperation during critical events.

The initiative arose from a national working group formed in late 2023 following the College of Policing’s review of the widely scrutinized Nicola Bulley missing person investigation, which drew extraordinary attention from mainstream and social media alike.

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Beyond the charter, new guidelines for police on public information releases and protocols for journalists requesting court-used materials have also been introduced.

The charter is a joint creation by the National Police Chiefs' Council (NPCC), College of Policing, Crown Prosecution Service, Crime Reporters Association, Society of Editors, and Media Lawyers Association.

Chief Constable Gavin Stephens, NPCC Chair, highlighted, “Policing depends on open and honest public communication, with the media playing a pivotal role especially during sensitive, fast-moving situations. This charter reflects a shared commitment to mutual trust and meaningful change in our collaboration.”

Dawn Alford, Chief Executive of the Society of Editors, remarked, “This charter signifies a sincere effort by police and journalists to rebuild trust, ensuring the public receives accurate, timely crime and policing information. Effective information flow benefits everyone.”

Edd Moore, Editor-in-Chief of SomersetLive’s publisher Reach plc, noted, “Responsible media outlets are essential for disseminating accurate public information during major incidents, countering rumors and misinformation that can spread rapidly online. This charter fosters a trusting partnership centered on community interests.”

Rebecca Camber, Chair of the Crime Reporters Association, added, “This landmark charter has the potential to revolutionize police-media relations, a cornerstone for public confidence and policing credibility in the UK. After initiating vital discussions two years ago, it’s encouraging to see police embrace these changes that will benefit journalists, officers, and the public alike.”

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