Two Great Western Railway (GWR) employees sustained significant injuries after being assaulted at Bath Spa train station while assisting passengers on Easter Sunday.
The incident occurred around 11:22 pm on Sunday, April 5, prompting a response from British Transport Police (BTP) after reports of an altercation at the station.
The GWR staff members were providing help to customers affected by a cancelled train service, which disrupted dozens of journeys. During this assistance, they were attacked, resulting in severe injuries.
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According to GWR, one employee suffered fractures to their elbow, wrist, and ribs, while the other sustained facial bruising. The assault took place as the staff were concluding their efforts to arrange taxi transport for passengers.
James Adeshiyan, GWR Head of Stations, condemned the attack, deeming it “completely unacceptable.” He emphasized the seriousness of the incident, stating it occurred while the workers were simply trying to support customers amid challenging circumstances on Easter Sunday.
British Transport Police have identified three men in connection with the assault and plan to interview them in due course. Authorities urge anyone who witnessed the event or has relevant information to contact BTP by texting 61016 with reference 642 dated April 5.
GWR has expressed full support for the police investigation and is providing assistance to the injured employees, wishing them a swift recovery. The railway operator stresses the importance of condemning such violent behavior and ensuring the safety of its staff.