As of December, approximately 8.4 million people across Scotland, England, and Wales are receiving financial support through Universal Credit, regardless of employment status. However, many claimants may not realize that failing to report specific changes in their circumstances to the Department for Work and Pensions (DWP) can disrupt their payments, reduce their eligibility, or even lead to penalties and legal action.
The DWP requires claimants to report nearly 20 different types of changes promptly. These include updating new contact details like a mobile phone number or email address, switching bank accounts, moving home, or variations in rental costs. Ignoring these updates could result in receiving incorrect payments or overpayments that must be repaid.
Official guidance on GOV.UK warns: “You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances.”
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It is crucial to report changes as soon as they happen since delays can affect the amount you receive for your entire assessment period, not just after the reported date.
Claimants can update their information by logging into their online Universal Credit account. For those starting work or increasing their earnings, consulting a benefits calculator or speaking with a work coach can clarify how these changes might impact their Universal Credit payments.
Typically, employers report employee earnings directly, so claimants need only report income themselves if self-employed.
Failure to report changes accurately may lead to overpayments, which could require repayment and might attract penalties. Claimants are advised to stay vigilant and ensure all relevant information is kept up to date with the DWP.